sales@zeenatcollections.com
5713636248

01-Jan-1970

ZeeNat Collections Sales Policy

Thank you for choosing ZeeNat Collections for your fountain pen, ballpoint pen, Roller ball pens, and other writing instruments needs. Please review our policies below before making your purchase.

Product Condition: All our fountain pens, ballpoint pens, Roller ball pens, and other writing instruments are carefully inspected before being listed on our website. We clearly indicate whether a pen is new or used, and we provide detailed photos of each pen so you can see its condition before purchasing.

Shipping: We ship our pens to customers worldwide. Shipping costs are calculated based on the weight of your order and your location. We offer free shipping within the US for orders over $50. We strive to ship your order as quickly as possible, typically within 2-5 business days after payment is received.

Returns and Refunds: We want you to be completely satisfied with your purchase from ZeeNat Collections. If you receive an Item that is not as described or is defective, please contact us within 14 days of receiving your order to arrange for a return or exchange. If you simply change your mind about an Item, you may return it in its original condition within 7 days of receiving your order, but you will be responsible for return shipping costs. Once we receive the returned item and confirm its condition, we will issue a refund for the purchase price of the item.

Privacy Policy: We respect your privacy and will never share your personal information with third parties without your consent. We collect only the information necessary to process your order, such as your name, shipping address, and payment information. We use secure servers and encryption technology to protect your information.

Contact Us: If you have any questions or concerns about our items sales policy or any of our products, please don't hesitate to contact us at info@zeenatcollections.com. We are always happy to help.